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Effective from 01-July-2025 #CU carry-over is an optional feature available for prepaid plans with a duration of 3 months or longer. It is not included by default in the prepaid packages or discounts displayed on the Birdeye Data pricing page.
By default, unused CUs do not carry over between monthly allocation periods. Any unused CUs from a monthly allocation will expire at the end of that allocation period.
When CU carry-over is applied:
  • The total CU quota becomes cumulative across the subscription term.
  • Unused CUs expire when the current subscription term ends and cannot be transferred to a new subscription cycle.
  • The standard prepaid discount is reduced by 10%.
For example, when CU carry-over is applied:
  • A 12-month prepaid plan with a standard 30% discount will instead receive a 20% discount.
  • A 12-month prepaid plan with 50M CUs/month provides 600M CUs available across the full subscription term.
  • If 10M CUs remain unused when the 12-month subscription term ends, those CUs will expire and will not carry over to the next subscription cycle.
No overage charges apply for the plan with carry-over policy applied. Once the available CU quota is fully used, additional usage will require renewal, upgrade, or other applicable arrangements.
 CU carry-over is only available for prepaid plans with a duration of 3 months or longer. It does not apply to monthly billing or shorter-term subscriptions.
To apply CU carry-over to your prepaid plan, please contact bds.support@birdeye.so.