> ## Documentation Index
> Fetch the complete documentation index at: https://data.birdeye.so/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Check-Out Policy

This Check-Out Policy applies to all transactions conducted Birdeye.so and bds.birdeye.so for online data<br />dashboard services. By completing the check-out process, you agree to the terms and conditions outlined below.

### 1. Confirmation Before Purchase

**By completing the check-out process, you confirm that you have:**

1. Acknowledged the Product Details:
   * Fully understood the features, functionality, and limitations of the selected subscription plan.
   * You have ensured the product meets your specific requirements and is compatible with your technical setup.
2. Evaluated the Free Version:
   * You have used the free version provided to explore the core features and functions.
   * You are satisfied with the product’s capabilities and are proceeding with the purchase based on this understanding.
3. Agreed to the Pricing:
   * Accepted the price of the subscription plan, including any applicable taxes or fees displayed during check-out.
4. Accepted the Terms:
   * Read, understood, and agreed to the **No Cancellation and No Refund Policy and other applicable terms and conditions.**
   * For **Business plan only**, non-discounted consumption on refund:
     If you requests an early refund for a 12-month Business plan, all prior discounts are forfeited. The cost of the consumed period will be calculated based **on the full, non-discounted monthly rate of that plan.**

### 2. Payment Process

**2.1. Accepted Payment Methods**<br />We accept the following payment methods:

* Credit cards (e.g., Visa, MasterCard, AMEX)
* Debit cards
* \[Other Payment Methods, e.g., PayPal, Stripe, or cryptocurrency, if applicable]

**2.2. Payment Confirmation**

* Payments are processed immediately upon completing the check-out process.
* A confirmation email, including your order details, will be sent to the email address provided at check-out.

**2.3. Secure Transactions**

* All transactions are encrypted and processed through secure payment gateways to protect customer data.

### 3. Subscription Activation

**3.1. Immediate Activation**

* Once payment is processed successfully, your subscription will be activated immediately.
* You will gain full access to the selected dashboard features according to your subscription plan.

**3.2. Access Credentials**

* Login credentials or access details will be provided via email after payment confirmation.

### 4. No Cancellation or Refund

* By completing the check-out process, you acknowledge that all sales are final.
* Due to the nature of our services as immediate-access digital goods and ability for users to download data, no cancellations or refunds will be granted once the subscription is activated.

### 5. Billing Terms

**5.1. One-Time Purchases**

* For single-payment plans, you will only be charged at the time of check-out.

**5.2. Recurring Subscriptions**

* For recurring subscriptions, payments will be automatically charged based on the billing cycle (e.g., monthly, annually).
* Customers are responsible for managing their subscription settings to avoid unwanted renewals.

**5.3. Failed Payments**

* If a payment fails for more than 1 day, access to data services will remain suspended until the payment issue is resolved.
* If a payment failure persists for more than 3 days, your subscription will be automatically canceled, and all access to data services will be terminated.

### 6. Tax and Fees

* Any applicable taxes or fees will be calculated and displayed during the check-out process.
* Customers are responsible for paying all taxes and fees associated with their purchase.

### 7. Check-Out Errors

If you encounter any issues during the check-out process (e.g., payment errors or incorrect plan selection):

1. Contact our support team immediately at [**bds@birdeye.so**](mailto:bds@birdeye.so).
2. Provide your order details and a description of the issue.
3. We will assist you in resolving the problem, but refunds or cancellations will not be offered for customer errors.

### 8. Customer Responsibility

Before completing the check-out process, customers must:

* Ensure the accuracy of their personal and payment information.
* Verify the selected subscription plan.
* Understand and accept our No Cancellation and No Refund Policy.

### 9. Support and Assistance

For any questions or concerns regarding the check-out process, please contact us:

Email: [**bds@birdeye.so**](mailto:bds@birdeye.so)

### 10. Acknowledgment

By completing the check-out process, you confirm that:

1. You Understand the Product Details and Functionality:
   * You have thoroughly reviewed the product’s features, functionality, and pricing.
   * You are satisfied that the product meets your needs and technical requirements.
2. You Accept the Terms and Conditions:
   * You fully understand and agree to the No Cancellation and No Refund Policy.
   * You acknowledge that all sales are final and non-refundable.
3. You Agree to This Check-Out Policy:
   * You consent to abide by this policy and any other applicable terms outlined<br />by Birdeye.so and bds.birdeye.so